Your rights to return goods are protected under the EU Distance Selling Directive.

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. Do this by contacting us by email or telephone and providing the order number supplied to you.

  • Products must be in their original packaging with any seals intact and in an unused and re-saleable condition.

  • Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit.

  • Your refund will be paid within 30 days of us receiving the goods back

  • You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

  • In the event of a return of goods for a refund we do not refund the postage paid on the original order.